Engagement Terms and Conditions

Promotional offers are for a minimum engagement term of 12 months.

Fixed fee bookkeeping service is based on the information gained through our conversations regarding the scope of services required,

If additional work is required beyond the agreed scope, then we require it to be specifically outlined to us. We will confirm additional instructions in writing, (email), before commencement of the work. If this work is outside our experience or competency we shall discuss with you how to ensure the work is performed appropriately including seeking assistance from a person who holds the expertise.

We reserve the right to review fees for services rendered on a regular basis; any change in price will be notified in writing.

We shall discuss with you any intention to change the fee arrangement due to changes in scope and required work.

We reserve the right to stop work if you fail to make payment when and as it falls due.

Any debts beyond 30 days (unless a prior payment arrangement has been entered into) will be referred to a debt collection agency and any costs associated in recovering such debts will be passed on to the client.

Other than promotional offer engagement, either party is able to end this agreement by giving 30 days written notice of intention to end the agreement. In the event of termination of the contract by you without the agreed notice, you agree to pay 1 Month agreed service fee + GST in lieu of notice. This period is required in order to allow professional and complete handover of your accounts.

Terms of Payment

Direct Debit: All payments will take place by Direct Debit arrangement via payment gateway. You will be required to complete an Authorisation from before work can commence.

Confidentiality Clause

Any information and all matters connected with and relating to your business and its performance are confidential and we shall not disclose them to any other person/ entity unless authorised to do so in writing. This includes the ATO and your accountant.

Utilisation of Other Workers

Employees or contractors may be utilised to help complete the agreed work as required. All representatives of Business Boost Centre™  are bound by the Terms of Engagement in this document.

Payroll Matters

Business Boost Centre™  is engaged to maintain the payroll systems based on the payroll information provided to us. We will implement and maintain the payroll based on this information. It is agreed that Business Boost Centre™ is not engaged to interpret awards and apply the FairWork provisions to this business.


You must keep us informed of your current business details including address, phone and email address. We are engaged and authorised to work with your business by the people named in this document and any changes to your personnel and their respective authorisations should be advised to us.

Lodgement of information with ATO

A requirement of law is that you will provide us with an authorisation for all lodgements required by the ATO including BAS lodgement, Payment Summaries, STP Single Touch Payroll and TPAR reports (if applicable). Lodgement of all forms will follow our receipt of that authorisation. Email authorisation is acceptable. Failure to lodge on time can incur a fine and this will be your responsibility to pay if the authorisation has not been received by us.

Review of Documentation

The responsibility for reviewing final reports and/or work rests with you.
You will not be charged to correct errors which are clearly our fault, but revisions performed at your request will be charged at the agreed rate.

Responsibility of Bookkeeping Records

Responsibility for the maintenance of business records rests with you, (business owner); this includes security of those records and prevention against fraud. It is important to remember that you are personally responsible for the information contained in any statutory return and that you must retain all necessary supporting documentation to substantiate the transactions.

As your advisor, we will question the nature of transactions which may require our review of the source documents. We will then discuss with you the impact of our review.

Responsibility of Backup

We advise that the responsibility of backup maintenance of supporting documents rests with you. While we will perform local backups of bookkeeping work regularly for our own records, you should ensure all your business electronic data is backed up securely. Our backup process does not replace your own (legally required) secure back up process.

Ownership of Accounting Data File

If our license or subscription for Accounting and related software is used for your business, a transfer fee may be charged at completion/termination of our bookkeeping services. If you choose to discontinue our services including the provision of software through us, we shall cease our subscription to that software noting that it is your responsibility to ensure you have retained the necessary business records that you are required to maintain.

Please be aware that many software companies include in their terms and conditions the right to access your data file for their use and information. By giving us access to your business data (whether through our subscription or your own),  you also acknowledge that the terms and conditions of the software provider/s allow for their access to your data.

Disclosure of Commission

We are a professional partner with a number of software companies. This allows us to be constantly updated about developments to their software, participate in specialised training and benefit from their loyalty program. As partner, occasionally we receive a discount to subscription fees or other arrangement. We retain any commissions or discounts received as part of our professional fees.

Destruction of Documents and Files

Upon our request either during our engagement or following its termination, you must collect your property without delay which will be released to you once our accounts are paid. Should any of your property remain in our possession following our request to collect it, we will hold the property for three months before destroying it in accordance with the Australian Consumer Law and Fair Trading Act 2012.


We aim to provide the highest standard of professional service and are focused on the concerns of your business. If for any reason you feel you have not received the level of service expected or have an issue to raise, please contact us to discuss how the problem may be resolved.

Cancellation Fee

We reserve the right to charge a fee if our meeting appointment is cancelled on the day. This will be 120 + GST.


You agree to indemnify us for any loss that may result from third party claims arising from the provisions of the services. If there is a claim against us for loss, the loss will be proportionately reduced by the extent of your contribution to the loss.

Right of Lien

We have a right of lien on records and business data, that is, we reserve the right to hold records and data against any outstanding debts. Note this will only apply to records and data that has been worked on but for which payment is outstanding.

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